29th May 2007
Activcamps.com is part of a network of sites owned by Activ Ltd. At Activ Ltd we recognise the importance of your privacy. This privacy policy sets out how Activ Ltd uses and protects any information that you give Activ Ltd when you use this website.
Activ Ltd is committed to ensuring
that your privacy is protected. Should we ask you to provide certain
information by which you can be identified when using this website,
then you can be assured that it will only be used in accordance with
this privacy statement.
Internal Uses
We collect, store and process your personal information on servers located
in the United States and operated by Activ Ltd. Our primary purpose
in collecting personal information is to provide you with a safe, smooth,
efficient, and customised experience. You agree that we may use your
personal information for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. If you object to your personal information being processed or transferred as described in this Privacy Policy, please do not register for nor use the Activ Ltd services.
When you access Activcamps.com, your computer automatically sends us information such as the URL on our site you have visited, your IP address, your browser type and language, and the date and time of your request.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Your personal details will never be passed onto any other companies or third parties including affiliates and will never be added to any third party mailing lists or databases.
Activcamps.com collects personal information when you register on the site. Your information will be stored confidentially by us and only used by Activcamps.com and sites owned by Activ Ltd in order to provide you with access to our products, services and information that we believe will interest you.
Activ Limited may also use information about our users in statistical aggregate form. This is non personal information but simply refers to information such as number of registrations, traffic patterns and site user trends.
Our website does not contain links to other websites, other than to Paypal for payment purposes, outside the network of sites owned by Activ Ltd. By clicking on the Paypal link to take you to the payment site, you are leaving the Activcamps.com website. Activ Ltd has no control over the information collected by any third party after you have left the Activcamps.com website. Activ Ltd encourages you to read their privacy policies. The data collection and usage practices of any third party linked to Activcamps.com are not covered by this Privacy Policy. Activcamps.com assumes no liability and is not responsible for any practices of such third party web sites, including their privacy practices or content.
If you contact us via email, your details
and a history of the communication will be stored by us in order for
us to deal with enquiries adequately and improve our customer support
services. We may, over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile
Data
From time to time, we offer optional questionnaires and surveys to our
users for such purposes as collecting demographic information or assessing
users' interests and needs. The use of the information collected will
be explained in detail in the survey itself. If we collect personally
identifiable information from our users in these questionnaires and
surveys, the users will be given notice of how the information will
be used prior to their participation in the survey or questionnaire.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@activ.ltd.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Activ Ltd, PO Box 433, Esher, KT10 1BH (or email: info@activ.ltd.uk).
If you believe that any information
we are holding on you is incorrect or incomplete, please write to or
email us as soon as possible, at the above address. We will promptly
correct any information found to be incorrect.
Our Contacts with Activ Customers
We communicate with Activ customers on a regular basis via email to
provide requested services, and we also communicate by phone to resolve
customer complaints or investigate suspicious transactions. We use your
email address to confirm your booking of an Activ event. Generally,
users cannot opt out of these communications, but they will be primarily
informational in nature rather than promotional. We also use your
email address to send you other types of communications that you can
control, including the customer surveys and notice of special Activ
Ltd promotions. You can choose whether to receive some, all or none
of these communications when you complete the booking form, or at any
time thereafter by contacting Activ Ltd directly.
This policy may be revised over time as new features are added to Activ Ltd’s service or as we incorporate suggestions from our customers. We may amend this Privacy Policy at any time by posting a revised version on our web site. The revised version will be effective at the time we post it.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact us (tel: 07896 546067 email: info@activ.ltd.uk)